After you complete a self-assessment you will receive an instant response informing if you, or the person you are completing the assessment for, are eligible for services.
A further assessment will be made for specific conditions and people who have more complex needs than we cover in the self-assessment. This will involve meeting the person who is being assessed to give them the opportunity to discuss their needs and wishes and a physical examination may be required. If your initial assessment is via telemedicine (video consultation) or audio concultation, you may have to have physical tests and blood works.
We always encourage relatives or carers to be involved in this discussion, and to provide support during examination with your permission.
A further consultation with the nurse, counsellors, or therapists does not always involve a physical medical examination.
We would only speak to a person's doctor if they have given us permission. You may choose to discuss any proposed examinations, treatment and or care package further with practitioners before proceeding with treatment or services. We would always try to help you resolve your complaints. If we agree to provide your treatment | personal service | family care service package etc, you will be promptly notified and offered an appointment for consultation and to scheduled a suitable care package to suit your personal or family circumstances.
Choose and Book and Service Payment
Choose and Books allows you to choose care needed and make payment for consultation and all treatments instantly using preferred payment method.
Online payment via PayPal and bank transfers through the BACS systems are accepted, as we the cheque and cash payment methods, but you will need to wait for the payment clearance before consultation for treatment commences.
RSP Health Reward and Gift Vouchers
RSP Health voucher can be purchased in advance online, for yourself or for loved ones as health gifts, job incentive or promotional awards. RSP Health Vouchers can be redeemed against payment for all services, medical or therapy charges.